Shipping policy

Last updated on April 17th 2024

Thank you for choosing Kuhu Shop for your shipping needs. This Shipping Policy outlines important information regarding the shipment and delivery of products ordered through our website. By placing an order with us, you agree to adhere to the terms and conditions of this Shipping Policy.

Shipping and Delivery:

  1. Order Processing Time: Once your order is placed and payment is confirmed, we will process it within 2-4 business days. Please note that orders placed on weekends or holidays will be processed on the next business day. Minimum Delivery Time - 1Hrs & Maximum Delivery Time is 45 days.
  2. Shipping Methods: We offer various shipping options for domestic and international deliveries. The available shipping methods, estimated delivery times, and associated costs will be displayed during the checkout process. Please choose the method that best suits your needs.
  3. Shipping Locations: We currently ship to all geographies. If your location is not included in this list, please contact us at care@kuhu.shop to inquire about special arrangements.
  4. Shipping Charges: Shipping costs are calculated based on the weight, size, destination, and shipping method selected for your order. The shipping charges will be itemized and displayed at the checkout before you complete your purchase.
  5. Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track your package's journey. You can use this information to monitor the progress of your shipment.
  6. Delivery Times: The estimated delivery times will depend on the shipping method and the destination of your order. Please note that delivery times may be subject to unforeseen delays due to factors beyond our control, such as weather conditions or customs clearance procedures.
  7. Shipment Status Updates: We will keep you informed about the status of your shipment through email notifications. Additionally, you can check the tracking information on our website or the carrier's website for real-time updates.
  8. Delayed or Lost Shipments: In the event of a delayed or lost shipment, please contact our customer support team at care@kuhu.shop. We will work with the shipping carrier to investigate and resolve the issue promptly.
  9. Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address or any other reason, we will contact you to arrange for re-shipment. Additional shipping charges may apply for reshipment.
  10. Customs and Duties: For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply. Please check with your local customs office for information on these charges.

We strive to provide a smooth and efficient shipping experience for all our customers. If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us at care@kuhu.shop.